WhatsApp auto reply that answers customers 24/7
Turn your most common questions into instant answers. When a message contains "price", "timing" or "location", PowerAPI Whatsapp replies in seconds — even at 2 AM — with text, a price list PDF or your store location.
Thanks for messaging Acme Bakery! 🎂 • Menu & prices: acme.in/menu • Open 9 AM – 10 PM, all days • Order on WhatsApp: just send your order here A team member will reply shortly.
10:24 ✓✓
Why teams choose PowerAPI for WhatsApp Auto Reply
Keyword matching your way
Match messages that contain, equal or start with a keyword — or use regular expressions for full control.
Text and media replies
Reply with a message, an image, a brochure PDF or a video.
Per-number or global rules
Apply a rule to one WhatsApp number or to all of them.
Fallback reply
Catch every other message with an "any message" rule, like an away message.
Ignore groups
Only reply in private chats so your bot never spams group conversations.
Test before going live
Type a sample message and see exactly which rule would answer.
How it works
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01
Connect a WhatsApp number
Link your number by scanning a QR code.
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02
Create a rule
Enter keywords like price, cost, rate and write the reply.
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03
Switch it on
Incoming messages are matched instantly and answered automatically.
Related features
Get incoming WhatsApp messages, delivery receipts and connection events on your server in real time, with HMAC-signed JSON webhooks.
WhatsApp APISend WhatsApp text, media, locations and polls with a simple REST API. Connect a number by QR code in seconds, get webhooks and start free.
Bulk WhatsApp SenderSend personalised bulk WhatsApp messages from a CSV. Use {{name}} placeholders, attach images, schedule campaigns and send with safe random delays.
Popular use cases
Questions about WhatsApp Auto Reply
Does auto reply work when my phone is offline?
Your number is linked to our servers like WhatsApp Web, so replies are sent as long as the session is connected — your phone only needs internet occasionally to keep the link alive.
Can I build a full chatbot?
Keyword rules cover FAQs and menus. For multi-step flows, use webhooks: we send every message to your server and your code replies through the API.
Will it reply to my own messages?
No. Auto replies only answer incoming messages from other people.
Start automating WhatsApp today
Create a free account, connect your number in a minute and send your first message.